James English, Owner
3601 Louisiana Ave
Lake Charles, LA 70607
SELF-SERVICE BOOKINGS
In order to keep our prices competitive, we operate with no overhead which means no physical office and no booking staff. Reservations can be easily completed online within 10 minutes or less. Every reservation is reviewed by a real person for accuracy before any charges are processed.
TEXT ASSISTANCE
If you hit a snag during the booking process, assistance by text is available everyday from 9am-9pm. Please allow some time for a response as we may be preparing vehicles for rental or assisting other customers.
VOICE ASSISTANCE
If you prefer a call-back, simply text us a brief description of your question, situation or problem you may be having and we would be happy to provide assistance by phone during regular business hours.
DISCLAIMER
Information is available by text or phone but bookings must be completed online. If for whatever reason you are unable to complete your booking online, we will create a quote and send it by email for you to complete. Please note that this process may take additional time and we encourage you to explore our self-service booking option.
PRIVACY POLICY: Lake Chuck Rentals, LLC (doing business as Lake Chuck Rentals) ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Lake Chuck Rentals collects and uses information about you when you opt-in to receive SMS messages from us. Data We Collect When you opt-in to receive SMS messages, we collect: Your name, Your phone number, Consent to send SMS messages
How We Use Your Data. We use your information to: Operate our business. Send you the SMS messages you've opted in to receive. Data Sharing. Customer data is not shared with 3rd parties for promotional or marketing purposes.. Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
Messaging Program Terms and Conditions
1. The messaging program consists of general customer care messaging to answer questions and provide support to customers. Messages will be sent from (833) 573-6825.
2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at james@lakechuckrentals.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy details contained in the rest of this page or contact us at james@lakechuckrentals.com